L9 Bet's Terms & Conditions — Complete Guide to Using the Platform

These Terms & Conditions ("Terms") govern the use of the L9 Bet platform and all associated services. You are required to read these Terms in full before using our services via the L9 Bet website, mobile app, or any other channel.

L9 Bet is an internationally licensed online gaming platform. By using our services, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any of these terms, please discontinue use of our platform.

L9 Bet reserves the right to amend these Terms at any time. Users will be informed of material changes via email or through the platform. Continued use of the platform after any changes constitutes acceptance of the updated Terms.

To open an account on L9 Bet, you must provide accurate and complete personal information. Registering with false details is strictly prohibited, and such accounts may be closed without prior notice.

• Each user is allowed only One Account You may hold. If any individual is found to have multiple accounts, all of them will be cancelled.
• The name, date of birth, and contact details provided at registration will need to be verified with supporting documents at a later stage.
• Keeping your account password confidential is entirely your responsibility. You should never share your password with anyone else.
• If you notice any unauthorized access or suspicious activity on your account, please contact our support team immediately.
• If your account details change (mobile number, email, etc.), please update them through our support team.

L9 Bet is exclusively for 18 years of age or older For individuals only. Participation in gaming activities by minors is strictly prohibited. During registration, you must confirm that you are 18 years of age or older.

The following documents may be required to complete the Know Your Customer (KYC) process:

• National ID Card (NID) — Clear photos of both front and back
• Passport or Driving License — as an alternative form of identification
• Selfie — Holding your ID card in the photo
• Proof of Address — Utility bill or bank statement (within the last 3 months)

KYC verification is typically completed within 24–48 hours. Withdrawals may be limited until verification is complete. Once verified, you will not need to go through the process again.

L9 Bet supports deposits and withdrawals via bKash, Nagad, Rocket, bank transfer, Visa/Mastercard, and cryptocurrency. All transactions must be made from an account registered in your own name.

• Daily withdrawal limit is ৳1,00,000. To withdraw more, please contact support.
• Withdrawals must be made using the same payment method used for the original deposit.
• Additional verification may be required for suspicious transactions.
• L9 Bet does not charge any transaction fees, though the payment provider's own charges may apply.

L9 Bet offers a range of bonuses and promotional offers. Each bonus comes with specific terms and conditions that you should read before opting in. By claiming a bonus, you agree to its applicable terms.

• Welcome Bonus: Get a 100% bonus on your first deposit. Wagering requirement is 10x the bonus amount.
• Reload Bonus: Up to 50% bonus on weekly reloads. 8x wagering requirement.
• Free Spins: Applicable to selected games. 5x wagering on winnings.
• Cashback: Cashback of up to 10% on weekly losses. Withdrawable directly.

L9 Bet reserves the right to modify, suspend, or cancel any bonus offer at any time. For ongoing bonus campaigns, the previously stated terms will continue to apply.

All bets placed on L9 Bet are final and cannot be changed once confirmed. Please ensure you have selected the correct event, market, and stake before placing your bet.

• Live betting odds can change at any time. The odds at the moment your bet is confirmed are final.
• If an event is cancelled, the stake for that bet will be refunded.
• In the event of a draw or an abandoned match, results will be settled according to the applicable rules.
• L9 Bet reserves the right to void any bets placed at incorrect odds due to a technical error.
• If a single selection in a parlay bet is voided, it will affect the outcome of the entire parlay.

Sports Betting results are always determined based on the official outcome as declared by the relevant sport's governing body. In the event of any dispute, L9 Bet's decision is final.

Certain activities are strictly prohibited to prevent misuse of L9 Bet's services. Violations may result in permanent account closure.

L9 Bet reserves the right to temporarily or permanently suspend any account under the following circumstances:

• If evidence of a terms violation is found
• If KYC verification is incomplete or false information has been provided
• Involvement in prohibited activities
• If there is suspicion of a breach of anti-money laundering laws
• At the user's own request (self-exclusion)

If an account is suspended, any valid balance (excluding bonuses) will generally be returned. However, in cases involving prohibited activity, the entire balance may be forfeited.

You may request to close your account at any time. Please make sure to withdraw any remaining balance before the account is closed.

L9 Bet takes the protection of your personal information very seriously. Any data you provide while using our platform is used solely for the purpose of delivering our services.

• Your personal information is never sold to third parties for marketing purposes.
• Payment information is secured with 256-bit SSL encryption.
• Information may be shared when required by legal obligations or upon request by a regulatory authority.
• You have the right to request access to, correction of, or deletion of your personal information.

For more details, visit our Privacy Policy Visit the page.

L9 Bet is firmly committed to responsible gaming. Gaming should be enjoyed as entertainment — not relied upon as a source of income. Know your limits and play accordingly.

• Deposit Limit: Set daily, weekly, or monthly deposit limits at any time.
• Cooling-Off: You can take a betting break for anywhere between 24 hours and 30 days.
• Self-Exclusion: You can suspend your account for an extended break whenever needed.
• Loss Limit: Automatically stop betting once you reach a specified loss limit.

If you feel that gaming is having a negative impact on your life, please contact our support team. For more information, Responsible Play Visit the page.

L9 Bet is committed to delivering the highest standard of service; however, our liability is limited in the following areas:

• Loss of bets due to internet disconnection or technical failure
• Transaction delays due to service disruptions on the part of third-party payment providers
• Unauthorized access resulting from sharing your account password
• Security issues on the user's own device or network

L9 Bet reserves the right to update these Terms & Conditions at any time, in part or in full. Users will be notified of significant changes via email or platform notification.

Continued use of the platform after any changes will be considered acceptance of the updated Terms. We recommend revisiting this page regularly.

If you have any questions about our Terms & Conditions, please reach out to our support team:

• Email: support@l9bet.im
• Live Chat: Available 24/7 at the bottom-right corner of the platform